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Maximum systems availability helps build a complete F-35 fighter jet daily

  • 1500 mapped applications

    1,500

    mapped applications

  • accelerated MTTR

    Accelerated

    mean-time-to-repair

  • critical infrastructure insight

    Critical

    infrastructure insight

Business Challenge

Lockheed Martin Aeronautics Company, a unit of Lockheed Martin, has orders to produce more than 3,000 F-35 fighter jets, so the company set an aggressive manufacturing goal to build one F-35 every day. IT supports that goal by keeping critical engineering and manufacturing applications running at peak performance, fast-tracking problem diagnosis, and minimizing downtime by providing data on 1,500 applications and their underlying infrastructure.

BMC Solution

IT is integrating BMC Atrium Configuration Management Database, Atrium Discovery and Dependency Mapping, and TrueSight Operations Management (formerly ProactiveNet) with its current business service management solutions, which already include BMC Remedy IT Service Management Suite and BMC BladeLogic Server Automation. With full visibility into applications, infrastructure, and their dependencies, troubleshooting is faster, application management is simpler, and automated performance monitoring is becoming a reality.

Business Impact

With Atrium CMDB and ADDM, the staff understands the interactions across applications and infrastructure, allowing them to maintain application performance and uptime at the levels required for the one-fighter-a-day manufacturing target.
  • Detailed data accelerates mean-time-to-repair (MTTR), so it reduces the risk of outages and keeps the manufacturing line running.
  • CMDB service modeling eliminates manual building and maintenance of architectural models, saving hours of staff time.
  • With direct feed from the CMDB into an architectural modeling tool, system architects can run reports and queries to better understand architectural patterns.
  • The new data-driven approach provides a foundation for proactive application management, while integration and monitoring empower the staff to meet service level agreements.

“Everything ties back to the fact that the people who support the business have to be aware of what systems are out there and what those systems are doing. The BMC solutions are providing that awareness.”

— Shridhar Sreekanth, Enterprise Architect, Lockheed Martin

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Featured offerings:

Atrium Configuration Management Database (CMDB)

Authoritative source of reference for the IT components, systems, and services that make up your business and IT environments

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Discovery (ADDM)

Automatic discovery of data center inventory, configuration, and relationship data

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BladeLogic Server Automation

Remediate known vulnerabilities, and automate compliance checks

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Remedy Service Management Suite

Innovative service management platform built natively for mobile with an intuitive, beautiful, people-centric user experience

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TrueSight Operations Management

Analytics-driven performance management to find and resolve availability and performance issues

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A "Recognized Leader" for 3 years in a row

Gartner Magic Quadrant names BMC a leader in IT Service Support Management Tools
Gartner Magic Quadrant names BMC a leader in IT Service Support Management Tools
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