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Remedy Change Management 9.0: Using (WBT)

The BMC Remedy Change Management 9.0: Using (WBT) course consists of a series of individual web-based training courses that provide a comprehensive introduction to BMC Remedy Change Management. Each of these individual courses provides information on core product concepts, user roles and responsibilities, supplemental features as well as an introduction to the tasks performed by the different Change Management roles.

This course includes the following web-based courses:

  • BMC Remedy Change Management 9.0: Concepts (WBT)
  • BMC Remedy Change Management 9.0: For Change Coordinators (WBT)
  • BMC Remedy Change Management 9.0: For Change Managers (WBT)
  • BMC Remedy Change Management 9.0: For Release Coordinators (WBT)
  • BMC Remedy Change Management 9.0: For Specialists (WBT)
  • BMC Remedy Change Management 9.0: Supplemental Features (WBT)

 

Major release:

Remedy ITSM 9.x

Good for:

Users

Course Delivery:

Self Paced | 7 시간

Course Modules

  • BMC Remedy Change Management 9.0: For Release Coordinators
    • Release Management: Overview
    • Release Coordinators: Overview
    • Request Handling, Defining Releases, and Business Justification
    • Navigating the Release Form and the Release Console
    • Creating Releases
    • Working with Activities
    • Processing and Closing Releases

Related Skills Assessments