Define business outcomes, value measurements, and realization timelines for success
The BMC Advantage program creates a value realization plan for advancing your IT operations with BMC technology mapped to measurable results.
Your Customer Success Executive, supported by an Executive Sponsor, will collaborate with you to understand your business goals, develop a plan focused on achieving them, and provide ongoing measurement and governance to achieve your desired outcomes. The program also includes:
- Quarterly onsite reviews to maintain alignment with BMC on your progress
- Preferred access to BMC resources such as R&D, solution architects, and product management, to assist with achieving your objectives
- Value-added services such as a transformation workshop, upgrade planning workshop, product health check, and others
- Proactive recommendations for adoption and use of BMC products, based on our extensive experience